Travel Information: COVID-19 Update
In La Palma the incidence of COVID-19 has been very low. La Palma can thus be considered free of the problems of this disease.
The Spanish government is lifting the prevention measures and our accommodations are open and available for your enjoyment on your holidays.
All our accommodations have a large space and our philosophy rejects overcrowding. Our philosophy is oriented to the tranquillity, rest and fullness with nature. At Finca el Gallo, you can find yourself isolated and safe in our apartments and in our rural houses, you have a large area and independent accommodation that is just for you.
Both accommodations, apartments and rural houses give you comfort, great space and security.
We are committed to the ongoing safety and well-being of our guests, team members and community. Especially in such a crucial period, all "Finca el Gallo accommodations" maintain stringent hygiene standards according to international guidelines to help our guests feel as secure as possible. In order to secure just that, we have set-up procedures, plans and routines in place.
All our housekeeping team members use protective equipment, including face masks and rubber gloves, when cleaning our guest rooms to ensure we meet the required hygiene standards.
While cleaning all areas has always been a day-to-day requirement of all our accommodations, we have increased the rate of disinfecting our stairs, doors handles and areas that are most exposed to contact, to prevent the transmission.
Hand sanitizer are available throughout the access areas of the accommodations to maintain cleanliness for both our guests and team members.
We check the temperature of all our team members before operating our services throughout the day to ensure their health. Furthermore, we and all our employees are committed to reporting any possible incidence to our clients to avoid any transmission. In addition, if demanded, our customers will always receive updated information about the COVID in La Palma.
We are a family business and respect the social distance recommended by the authorities. We always put ourselves at the service of the client and try to make him feel comfortable in any circumstance. Every guest is different, so we always adapt.
We understand that your travel plans may change. Contact us if you need to make a change. We will make every effort to assist you in adjusting your travel plans in the months ahead.
We are so grateful to you, our guests, and our team members, as we all navigate the challenging circumstances the world is facing in the weeks and months ahead. That said, we know that we will endure and come out stronger for the future. We hope to see you soon and invite you to come and stay with us wherever the road may take you.